Terry's Jewelry & Repair, located at 505 Honey Creek Dr #1, Terre Haute, IN 47802, is a family-owned jewelry store with a solid reputation for exceptional engagement ring creation and repair services. Operating since 2004, Terry Johnson, trained by a master jeweler, along with his son Eric, provides personalized assistance to clients looking for custom pieces and quality craftsmanship. The shop prides itself on offering in-house repairs often completed within days and provides complimentary layaway, cleaning, and inspections.
With 38 reviews analyzed, the store is predominantly recognized for its friendly and professional service. Positive sentiments highlight the quick turnaround, reasonable pricing, and expertise in handling intricate repairs and custom designs. However, a few concerns did emerge regarding repair quality, indicating room for improvement in certain instances.
Overall Sentiment from Online Customer Reviews:
- Positive: 90%
- Neutral: 8%
- Negative: 2%
Best Review:
Lori praised the staff at Terry's Jewelry for their outstanding service, noting satisfaction with pricing and quality. She emphasized their reliability and friendly demeanor, making them a preferred choice for her jewelry needs.
Worst Review:
Patricia expressed dissatisfaction with a ring repair that did not meet her expectations, stating that the sizing was not accurately done and the staff did not offer to correct the mistake.
Operating Hours:
- Monday: 10:00 AM – 5:30 PM
- Tuesday: 10:00 AM – 5:30 PM
- Wednesday: 10:00 AM – 5:30 PM
- Thursday: 10:00 AM – 5:30 PM
- Friday: 10:00 AM – 5:30 PM
- Saturday: Closed
- Sunday: Closed
Staff Members:
- Terry Johnson
- Eric Johnson
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 94%
Total Customer Feedback Reviewed: 38
Store Phone Number: 8122351331