The Blue Diamond, Jefferson City MO
The Blue Diamond is a family-owned jewelry store located at 1803 Missouri Blvd Ste A, Jefferson City, MO 65109, specializing in custom engagement rings and a full range of fine jewelry. Known for their commitment to customer service, the team at The Blue Diamond has garnered attention for their friendly and knowledgeable staff, including owner Mary Kay Kempker and jeweler Chris, who assist clients in creating one-of-a-kind pieces that express their unique love stories.
With 96 customer reviews available for analysis, the overall sentiment reflects a robust positive response to their services, with approximately 85% of reviews showcasing positive experiences, 10% being neutral, and around 5% expressing negative sentiments.
The store excels in providing high-quality repairs and custom designs, with many customers praising the quick turnaround and expert craftsmanship. However, some clients have expressed dissatisfaction with pricing transparency in certain transactions and felt that staff could have been more attentive to their needs during the selection process.
**Hours of Operation:**
| Day | Hours |
|-----------|---------------------|
| Monday | Closed |
| Tuesday | 9:30 AM - 6:30 PM |
| Wednesday | 9:30 AM - 6:30 PM |
| Thursday | 9:30 AM - 6:30 PM |
| Friday | 9:30 AM - 6:30 PM |
| Saturday | 9:30 AM - 2:00 PM |
| Sunday | Closed |
**Staff Members:**
- Mary Kay Kempker
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Best Review: A customer commended The Blue Diamond for their exceptional service and quality, noting that the staff was helpful and provided a great selection of engagement rings, making the experience enjoyable.
Worst Review: One reviewer expressed frustration over the pricing during a jewelry transaction, feeling that the rates offered for gold and diamonds were not aligned with their true value, leading to disappointment in their dealings with the store.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
