The Diamond Mine provides a commendable experience for customers seeking personalized jewelry, especially in engagement ring creation. Located in Pearland, Texas, at 2530 East Broadway Suite B, the store offers a range of services including custom jewelry design, in-house repairs, ring resizing, stone setting, and watch repairs. The skilled staff, including owners Robert and Candace, are noted for their professionalism and friendliness, contributing to a welcoming atmosphere for clients looking to create or repair cherished jewelry pieces.
Customer reviews indicate a generally positive sentiment toward The Diamond Mine, with 42 reviews contributing to this assessment. Many customers applaud the quality of workmanship and customer service, with particular praise for the owners’ attention to detail and willingness to assist. However, there have been a few criticisms regarding pricing and selection, with some customers feeling that certain services were overly expensive or the style options appeared outdated.
Overall Sentiment from Online Customer Reviews:
Positive: 76%
Neutral: 10%
Negative: 14%
Operating Hours:
- Tuesday: 10 AM - 5:50 PM
- Wednesday: 10 AM - 5:50 PM
- Thursday: 10 AM - 5:50 PM
- Friday: 10 AM - 5:50 PM
- Saturday: 10 AM - 1 PM
- Sunday: Closed
- Monday: Closed
Staff Members: Robert, Candace
Best Review: A customer expressed appreciation for the quick service and the friendly interaction with the owners, mentioning their willingness to provide detailed explanations about the repair process.
Worst Review: One customer reported dissatisfaction with the pricing and style selection, feeling that the service received did not match the high costs, though they acknowledged the friendliness of one of the staff.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.