Located in the heart of Ada, Oklahoma, The Diamond Shop has been a family-owned jewelry store for over 48 years, specializing in engagement ring creation and other fine jewelry services. At 100 E Main St, this gem offers a variety of diamond engagement rings and custom designs crafted by skilled professionals. The store is known for its friendly and knowledgeable staff, including owners Mike and Sandra Roberts, who are dedicated to providing exceptional customer service and personalized experiences.
Based on 16 reviews gathered, the sentiment regarding The Diamond Shop is overwhelmingly positive. Customers frequently praise the store for its quality craftsmanship, helpful staff, and ability to restore and customize treasured pieces.
Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%
The Diamond Shop offers expert jewelry repair services, custom design options, and a wide selection of loose diamonds and wedding bands. What sets this store apart is its commitment to customer satisfaction, with many reviewers expressing gratitude for the attentive service they received.
**Hours of Operation:**
- Monday: Closed
- Tuesday - Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday: Closed
**Staff Members Mentioned:**
- Mike Roberts
- Sandra Roberts
Best Review:
A customer named Kristin appreciated the friendly staff who took great care in resizing her wedding ring while preserving its original inscription.
Worst Review:
Becky, a customer from several years ago, mentioned that while the store offered great service, her early experiences were not as remarkable as those she encountered later.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 16
Store Phone Number: 5803320457
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