Jewelers Touch, Placentia, CA
Located in Brea, California, Jewelers Touch is a family-owned and operated jeweler known for its exceptional engagement ring creation and dedicated customer service. The store prides itself on offering a wide selection of high-quality jewelry and personalized design services to cater to individual preferences. Customers have praised the knowledgeable staff, particularly noting Brandon, Linda Gold, and Monique for their assistance and professionalism throughout the engagement ring purchasing process. Jewelers Touch's atmosphere is welcoming, complete with complimentary snacks and drinks that create a pleasant shopping experience.
Over a total of 374 reviews on multiple platforms, customers have highlighted the quick turnaround on custom pieces and repairs, alongside an impressive variety of options available. Many reviews mention that the jeweler's staff takes the time to educate clients about gemstones and settings, ensuring they make informed choices. However, some clients expressed concerns regarding pricing transparency, suggesting a need for clearer communication about potential costs for repairs and custom work.
Overall Sentiment from Online Customer Reviews:
Positive: 95%
Neutral: 2%
Negative: 3%
**Best Review:** Jim noted the outstanding service at Jewelers Touch, highlighting how the staff not only repaired his rings but also exceeded his expectations with their careful work. He left feeling thrilled with the results.
**Worst Review:** Nilly expressed disappointment regarding inconsistent pricing information she received during her interactions, feeling that it impacted her trust in the establishment.
Address: 2535 E Imperial Hwy, Brea, CA 92821
Phone: (714) 266-3988
**Operating Hours:**
| Day | Hours |
|------------|---------------------|
| Mon | Closed |
| Tue | 10:00 AM - 6:00 PM |
| Wed | 10:00 AM - 6:00 PM |
| Thu | 10:00 AM - 6:00 PM |
| Fri | 10:00 AM - 6:00 PM |
| Sat | 10:00 AM - 5:00 PM |
| Sun | Closed |
Staff Members: Brandon, Linda Gold, Monique.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
