Mr. 14k in Berea OH

C.S. Johns Jewelers, located at 445 W Bagley Rd, Berea, OH 44017, is a well-established jewelry store in Cuyahoga County that has been serving the community with a strong reputation since 1928. They specialize in creating custom engagement rings, offering a personalized approach to each customer's needs. The experienced and friendly staff, led by knowledgeable professionals, ensures that clients receive exceptional service throughout the engagement ring creation process, from the initial design to the final product.

Customers appreciate the store's ability to handle a variety of jewelry needs, including repairs, appraisals, and custom designs, making it a one-stop shop for all things jewelry. With a solid rating of 4.8 out of 5 from 60 reviews, the overall sentiment reflects a positive atmosphere, with 90% of the reviews being positive, 7% neutral, and 3% negative.

Positive reviews highlight the outstanding customer service, the expertise in designing unique pieces, and the welcoming environment of the store. However, some reviews express concerns about the speed of service during busy periods as well as some specific customer experiences regarding repairs.

**Opening Hours**:
| Day | Hours |
|-----------|---------------|
| Thursday | 10 am - 5:30 pm |
| Friday | 10 am - 5:30 pm |
| Saturday | 10 am - 3 pm |
| Sunday | Closed |
| Monday | Closed |
| Tuesday | 10 am - 5:30 pm |
| Wednesday | 10 am - 5:30 pm |

**Staff Members**: Matthew Regotti is mentioned as a notable staff member.

Overall Sentiment from Online Customer Reviews:
Positive: 90%, Neutral: 7%, Negative: 3%

Best Review: A customer praised C.S. Johns Jewelers for the attentive service received during the custom engagement ring design process, stating that the team was knowledgeable and made the experience seamless.

Worst Review: One reviewer expressed disappointment about the long wait time for repairs, feeling that the store could improve its efficiency during busy times.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.