The Jeweler's Workbench is a well-regarded jewelry store located in Haywood County, North Carolina, specializing in the creation of unique, handcrafted engagement rings and jewelry. The store showcases the artistic work of over 30 local and regional artisans, offering a distinctive selection that includes custom designs and on-site repairs. Customers appreciate the knowledgeable and friendly staff, often noting their exceptional service and dedication. Notably, the store has earned high ratings, with a current average of 4.7 out of 5 stars based on 76 reviews, highlighting its reputation in the community.

Visitors have shared overwhelmingly positive experiences regarding the custom engagement ring creation process, praising the staff for their assistance and expertise in helping to design one-of-a-kind pieces. Many reviews reflect a sentiment of satisfaction with the quality of the handmade jewelry and the professional service received. In contrast, a few customers have expressed disappointment regarding communication issues and follow-up after repairs, indicating areas where the store could improve.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Opening Hours:
| Day | Hours |
|-----------|---------------|
| Tuesday | 10 am - 5 pm |
| Wednesday | 10 am - 5 pm |
| Thursday | 10 am - 5 pm |
| Friday | 10 am - 5 pm |
| Saturday | 10 am - 5 pm |
| Sunday | Closed |
| Monday | 10 am - 5 pm |

Staff members mentioned include Colleen, Jim, and Stacy.

Best Review: A customer commended the store for their prompt and stunning engagement ring resizing service, expressing appreciation for the amazing customer service provided by the staff who made them feel valued.

Worst Review: Another customer shared frustration when their earrings broke and expressed dissatisfaction with the customer service during the replacement process, although the issue was eventually resolved positively by staff member Emily.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.