The Gold Hatpin is a charming jewelry store nestled in Oak Park, IL, specializing in antique and vintage jewelry, particularly well-regarded for its engagement ring creation. Customers appreciate the fair prices and personal service provided by the owner, Diane, and her knowledgeable staff. The shop is praised for its extensive selection of unique and exquisite pieces.
In total, 12 reviews were analyzed, with a mix of very positive and some less favorable comments. Customers have highlighted the dedication and expertise of the staff, especially when it comes to assisting in the design and creation of custom engagement rings, making it a go-to destination for couples seeking something special for their proposals. However, some visitors noted challenges regarding availability and pricing, suggesting a need for improved communication and policy clarity.
Operating within Cook County, The Gold Hatpin invites customers to explore their collection and consult on bespoke jewelry pieces.
Location: 125 N Marion, Oak Park, IL 60301
Phone Number: (224) 371-4837
| Day | Hours |
|------------|----------------|
| Monday | Closed |
| Tuesday | 11:00 AM - 6:00 PM |
| Wednesday | Closed |
| Thursday | 11:00 AM - 6:00 PM |
| Friday | Closed |
| Saturday | 11:00 AM - 5:00 PM |
| Sunday | Closed |
Staff: Diane (Owner)
Overall Sentiment from Online Customer Reviews:
Positive sentiment has been noted at approximately 75%, while neutral responses are around 15% and negative feedback sits at about 10%. Customers generally laud the store for its unique offerings and the personal touch of the service, although some expressed disappointment over availability issues.
Best Review:
A customer commended Diane and her team's exceptional ability to provide a diverse selection of vintage engagement rings and noted the personalized service that made their experience memorable.
Worst Review:
Another customer reported frustration with the store’s operating hours and communication, feeling misled after a phone inquiry led to an unnecessary trip when the shop closed early without notice.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 12