Joe Thoma Jewelers Inc, located at 312 N Main St, Piqua, OH, has built a solid reputation as a beloved local jewelry store since 1838. This family-owned business thrives in Miami County, specializing in creating custom engagement rings and offering a range of jewelry repair services. The team, which is known for its friendly and personalized approach, is eager to work closely with clients to bring their unique visions to life.
Customers frequently highlight the exceptional service provided by the knowledgeable staff. They appreciate how the team takes the time to listen to their ideas, ensuring every engagement ring is a perfect reflection of each couple's love story. While the majority of reviews are glowing, a few customers have mentioned issues with communication and consistency in service, suggesting there's always room for improvement.
Customer Sentiment: Approximately 80% of customers are highly satisfied with their experiences, while 10% have had neutral feelings and another 10% have encountered service-related issues.
Opening Hours:
Monday: 9:30 AM – 5:30 PM
Tuesday: 9:30 AM – 5:30 PM
Wednesday: 9:30 AM – 5:30 PM
Thursday: 9:30 AM – 12:00 PM
Friday: 9:30 AM – 7:00 PM
Saturday: 9:30 AM – 1:00 PM
Sunday: Closed
Best Review: Sydney praised the wonderful people at Joe Thoma Jewelers, mentioning their great pricing and genuine care for every customer, which makes the experience feel special.
Worst Review: Michael expressed disappointment with the quality of work done on his wife's wedding ring, noting visible deformities and unaddressed concerns when he picked it up.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 60
Store Phone Number: 9377731117