Tiffany & Co. located at 2801 W Big Beaver Rd, Troy, MI 48084, is a premier jewelry store specializing in engagement ring creation, offering a wide range of exquisite pieces that embody luxury and craftsmanship. The store is known for its high-quality materials and a variety of styles to cater to all tastes and preferences. Customer service is a highlighted aspect, with staff often praised for their attentiveness and expertise. Popular client advisors like Christine are noted for providing excellent guidance in selecting the perfect ring.

The store also provides services such as jewelry cleaning and repair, ensuring that customers leave with not only a beautiful engagement ring but also peace of mind regarding maintenance. Situated in Oakland County, it operates seven days a week with business hours designed to accommodate a variety of schedules.

Operating Hours:
- Monday to Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM

Phone: (248) 637-2800

Overall Sentiment from Online Customer Reviews:
The feedback on this location reflects a mixed atmosphere. Positive sentiments account for approximately 54%, citing the luxurious experience and quality of products. However, about 30% of reviews convey negative experiences, especially regarding customer service inconsistencies and repair costs.

Highlight Reviews:
Best Review: A customer praised the exceptional service received from Christine, who showcased patience and attentiveness during the selection process of a significant piece of jewelry. They appreciated the welcoming atmosphere and intricate details of the ring they purchased.

Worst Review: A customer expressed disappointment with an engagement ring purchase, mentioning miscommunication related to the ring’s specifications and the inability to return a resized ring. They felt neglected by the sales staff and highlighted poor customer service.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.