Tiffany & Co., located at 727 5th Avenue, New York, NY 10022, is renowned for its luxurious engagement rings and exceptional customer service. This flagship store spans multiple floors, showcasing an impressive selection of jewelry, ranging from timeless classics to modern designs. Customers often commend the knowledgeable and attentive staff, who provide personalized assistance in creating unique engagement rings tailored to individual preferences.
The store offers a variety of services, including ring resizing, cleaning, and engraving, ensuring a comprehensive experience for couples looking for the perfect engagement ring. The staff, such as Anthony and Elaine, are frequently highlighted for their professionalism and welcoming demeanor, making the shopping experience enjoyable and memorable.
However, some reviews indicate issues with appointment availability and customer service consistency, particularly regarding the time taken for repairs and the responsiveness of certain staff members. This feedback reflects a mix of experiences, with some customers feeling undervalued, especially in busy environments.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%
Best Review:
Maria praised the welcoming atmosphere and the attentive service received while selecting engagement rings, highlighting the professionalism and expertise of the staff during her visit.
Worst Review:
Ajay expressed dissatisfaction with the treatment he received, detailing a negative experience with staff who seemed dismissive and displayed a lack of warmth towards his visit.
**Operating Hours:**
Monday - Saturday: 10:00 AM - 8:00 PM
Sunday: 11:00 AM - 7:00 PM
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff members mentioned: Anthony, Elaine.
Positivity Score: 80%
Total Customer Feedback Reviewed: 3621
Store Phone Number: 2127558000