Tiffany & Co., located at Ocean Avenue & Mission Street, Carmel-by-the-Sea, CA 93921, is a renowned jeweler specializing in the creation of exquisite engagement rings. With a commitment to high-quality craftsmanship and attention to detail, this jewelry store offers a wide range of options for customers seeking the perfect symbol of love.

The store is noted for its outstanding customer service, with many reviews highlighting the friendly and knowledgeable staff, including mentions of exceptional service from individuals such as Hassan, Joanna, and Suzy. Customers appreciate the personalized attention provided when discussing design options for engagement rings, as well as the luxurious environment conducive to making significant purchasing decisions.

However, some reviews suggest discrepancies in service quality, with a few customers reporting less favorable interactions, particularly regarding staff attentiveness. This indicates a mixed experience, where the high standards set by some staff may not be consistently met across all visits.

Customers are encouraged to explore their options, from classic designs to custom creations tailored to individual preferences. The staff is well-versed in the intricacies of diamond selection, ensuring clients find a perfect fit for their engagement needs.

Operating hours are as follows:

| Day | Hours |
|-----------|------------------|
| Monday | 10:00 AM - 7:00 PM |
| Tuesday | 10:00 AM - 7:00 PM |
| Wednesday | 10:00 AM - 7:00 PM |
| Thursday | 10:00 AM - 7:00 PM |
| Friday | 10:00 AM - 7:00 PM |
| Saturday | 10:00 AM - 7:00 PM |
| Sunday | 11:00 AM - 5:00 PM |

Staff members mentioned include Hassan, Joanna, and Suzy.

Overall Sentiment from Online Customer Reviews:
Positive feedback constitutes approximately 75%, with neutral responses around 15% and negative feedback at 10%. Customers generally express satisfaction with the engagement ring creation service but note variability in staff interactions.

Best Review: Zack shared his appreciation for the exceptional management and service received at the store. He highlighted the outstanding quality of the diamonds, emphasizing his commitment to purchasing from Tiffany’s.

Worst Review: A customer indicated frustration with their experience during a visit, mentioning a lack of attentiveness from staff despite arriving early in the day when the store opened, which diminished their overall shopping experience.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.