Towne Square Jewelers, located at 429 W Lincoln Ave, Charleston, IL 61920, offers a range of services focused on fine jewelry creation and repair, including custom engagement rings. With a reputation for excellent customer service, the store is operated by Terry Davis and features a knowledgeable staff eager to assist clients in finding the perfect piece for any occasion. This jeweler has a track record of creating beautiful, personalized engagement rings, encouraging couples to express their unique tastes through custom design.

Operating within Coles County, Towne Square Jewelers provides comprehensive jewelry services including repairs, appraisals, and cleaning. The environment is welcoming; many reviews highlight the personalized and attentive service that clients receive.

Overall sentiment from online customer reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

While the majority of feedback praises the friendly staff and high-quality workmanship, a few experiences mention a perception of elitism from some staff members, which detracted from a few customers' overall enjoyment.

Best Review: A customer praised Towne Square Jewelers for the welcoming atmosphere and the staff's attentiveness, sharing how the team took their time to help find the perfect engagement ring without any pressuring, making for a pleasant shopping experience.

Worst Review: One customer expressed disappointment in feeling neglected by the staff, suggesting that the service expected did not meet their needs, leading to a less positive experience.

Opening Hours:
- Monday to Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed

Staff:
- Terry Davis (Owner)

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.