Trassare Jewelers is a reputable family-owned jewelry store located at 38 Main St, Jackson, CA 95642, known for its exceptional engagement ring creation and customer service. Established in 1978 and operating in Amador County, this charming store has garnered a diverse range of feedback from customers.
The store specializes in creating custom engagement rings, repairing jewelry, and dealing in collectible coins, clocks, and watches. Customers appreciate the friendly atmosphere, often highlighting the knowledge and attentiveness of the staff. The owners and staff focus on making clients feel comfortable and valued, providing expert guidance during the engagement ring selection process.
Positive reviews frequently mention the store's exceptional customer service and the quality of the work performed, with satisfied customers returning for repairs and new purchases. However, some negative feedback noted instances of unpleasant interactions with staff, particularly regarding engagement ring consultations.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 15%
Negative: 5%
Operating Hours:
- Monday to Friday: 9:00 AM - 5:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
Mentioned Staff Members: None specified.
Best Review:
A customer noted the outstanding service received while searching for an engagement ring, expressing gratitude for the knowledgeable and accommodating staff.
Worst Review:
One review reflected a negative experience regarding staff interaction during an engagement ring inquiry, indicating a lack of patience and understanding.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 49
Store Phone Number: 2092233801