Vashti's Jewelry, Custom Engagement Rings in Gloucester , VA

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80% Score | Vashti's Jewelry, Gloucester, VA

Vashti's Jewelry, located at 6734 Main St, Gloucester, VA 23061, operates in Gloucester County and has been a community staple since 1961. The jeweler is renowned for its exquisite engagement ring creation services and a wide selection of custom jewelry. Offering personalized consultations, the skilled team, led by owner Nicole, works closely with clients to design ring settings tailored to individual tastes, often using sentimental family heirlooms as inspirations for unique, one-of-a-kind pieces. The shop also provides jewelry repair, appraisal services, and custom design options, ensuring that every customer finds the perfect piece for their special occasion.

The store has received 160 reviews, reflecting a diverse range of sentiments from the customer base.

Overall Sentiment from Online Customer Reviews:
The overall sentiment can be characterized as mixed. Around 70% of the reviews are positive, showcasing satisfaction with the quality and service, while approximately 20% are neutral, indicating a balanced view without strong opinions. The remaining 10% of the reviews express negative sentiments, primarily focusing on concerns regarding product quality and service responsiveness.

**Customer Reviews**
- Positive reviews highlight the friendly atmosphere and helpfulness of the staff, particularly commendable for their ability to create beautiful, custom engagement rings. Many customers praise the professionalism and craftsmanship exhibited during the design process.
- Negative reviews point out specific incidents where customers felt let down by the quality of products received, describing a poor experience with their purchases and dissatisfaction with customer service.

Best Review:
Natalie expressed full satisfaction with the redesign of her engagement ring, commending the team for transforming an inherited piece into her dream ring while being very helpful throughout the process.

Worst Review:
Paige had a distressing experience with a necklace purchased as an anniversary gift, criticizing the quality and claiming it resembled junk jewelry. She felt deceived by the high price paid and has contemplated legal action against the store.

**Staff Members:**
- Nicole (Owner)

**Opening Hours:**
| Day | Hours |
|-----------|-------------------|
| Monday | 10 AM - 6 PM |
| Tuesday | 10 AM - 6 PM |
| Wednesday | 10 AM - 6 PM |
| Thursday | 10 AM - 6 PM |
| Friday | 10 AM - 6 PM |
| Saturday | 10 AM - 4 PM |
| Sunday | Closed |

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Positivity Score: 80%
Total Customer Feedback Reviewed: 160

Store Phone Number: 8046933434

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80%

Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.

A word from the team at Vashti's Jewelry

Both the York River and the Chesapeake Bay are great places to propose in Gloucester, Virginia. They are both a part of our country's history and offer spectacular nature views and locations. We've seen some of the most incredible engagement photos from these locations.

The Christmas season is our jewelry store's busiest season and the best time to buy an engagement ring in Gloucester, VA. We always have a larger number of engagement ring orders during the holidays.

At Vashti's Jewelers, we're proud to feature an in-House jeweler who works alongside our customers to design and create custom engagement rings. We also have a large in-house selection to choose from. It can take from 2-3 weeks to complete the ring creation process.

One of our client's girlfriend's name had a connection to the store, so he drove two hours to buy the ring at our store for the connection and then proposed to her in the store.

The Halo is our jewelry store's most popular engagement ring. And paired with a Round diamond makes for a truly stunning look. We highly recommend it to many of our customers, looking for a popular engagement ring.

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