Venus Jewelers, located at 18399 Ventura Blvd, Ste 9 in Tarzana, CA, is a well-known establishment that has been a part of the local community for years. Unfortunately, many customers have noted that the store is now closed. Despite this, the 16 customer reviews on platforms like Yelp and Google paint a picture of a store that was highly regarded for its engagement ring creation and jewelry repair services.

The team at Venus Jewelers was often praised for their exceptional customer service, with the owner, Sam, receiving specific mentions for his honesty and expertise in jewelry design. Many delighted customers appreciated the helpful guidance provided during the ring design process, feeling that their ideas were listened to and transformed into beautiful pieces. However, a number of reviews have indicated that the store is permanently closed, which is a disappointment to many local patrons who relied on their craftsmanship.

Customer Sentiment: Approximately 75% of customers were highly satisfied with their overall experience, while 25% expressed disappointment following the store's closure.

Opening Hours:
- Monday: Closed
- Tuesday: 10:00 AM – 5:30 PM
- Wednesday: 10:00 AM – 5:30 PM
- Thursday: 10:00 AM – 5:30 PM
- Friday: 10:00 AM – 5:30 PM
- Saturday: 10:30 AM – 3:00 PM
- Sunday: Closed

Best Review: Claire shared her delight, highlighting how Sam helped her design the perfect engagement ring, mentioning the warm atmosphere and supportive staff throughout her experience.

Worst Review: Michael expressed disappointment at the service quality, noting that his resizing request was mishandled and felt that his concerns were dismissed.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.