Located at 480 N Hwy 90 Byp, Sierra Vista, AZ 85635, Daniel's Jewelers is a family-operated jewelry store that has been serving the community since 1948. Specializing in engagement ring creation, they provide a range of services including resizing, authentication, and maintenance of fine jewelry. The store is known for its financing options, making it easier for customers to purchase engagement and wedding rings.
Customer reviews indicate a mixed sentiment towards the store. While some customers have praised the friendly service and reasonable prices, particularly for watch battery replacements and resizing services, others have expressed dissatisfaction with the management’s handling of repairs and the clarity of sales policies. Issues related to customer service consistency and communication have also been noted.
Overall Sentiment from Online Customer Reviews:
Positive: 40%
Neutral: 20%
Negative: 40%
Highlight Reviews:
Best Review: Mel commended Daniel's Jewelers for their friendly service and reasonable prices, particularly highlighting their assistance with watch repairs and ring resizing.
Worst Review: Laurel was disappointed with the service, detailing issues with a ring purchase and the lack of customer support when returning to address quality concerns.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
| Opening Hours |
|---------------------|
| Mon-Sat: 11am - 8pm |
| Sun: 12pm - 6pm |
Mentioned staff members: None specified.
Positivity Score: 50%
Total Customer Feedback Reviewed: 5
Store Phone Number: 5204593436