Wall's Jewelers, located at 1077 E Main St, Radford, VA 24141, provides an array of jewelry services, particularly known for engagement ring creation. The store caters to customers in Radford, VA, and surrounding areas, offering fine jewelry and gifts along with watch repair services. Customer feedback suggests a mixed experience, with some reviewers expressing dissatisfaction with the handling of delicate items, while others highlight a range of products available.
Overall Sentiment from Online Customer Reviews:
- Positive: 20%
- Neutral: 0%
- Negative: 80%
The review landscape reveals that the store received feedback primarily focusing on negative experiences. The most significant concerns relate to inadequate service quality, particularly with handling valuable items.
Best Review:
A reviewer named James mentioned a frustrating encounter involving a family heirloom watch, which was damaged during an appraisal at the store, reflecting a lack of accountability from the staff.
Worst Review:
Conversely, no positive reviews were identified, indicating a need for improvement in customer service and engagement.
Operating Hours:
- Opens at 10:00 AM
Staff members were not specifically mentioned in the reviews.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 20%
Total Customer Feedback Reviewed: 2