Western Oregon Jewelers, located at 780 NW Garden Valley Blvd, Roseburg, OR 97471, stands out for its engagement ring creation and personalized services. With a phone number of (541) 957-1424, this family-owned jeweler has garnered a mix of positive and critical feedback from its clientele, accumulating 39 reviews in total.
The shop is highly regarded for its friendly and professional staff, with many customers appreciating their extensive knowledge and helpfulness in finding the perfect engagement ring. The jeweler offers custom design services, allowing clients to create unique pieces that reflect their love stories. Additionally, they provide repair and appraisal services, further enhancing their appeal.
However, some reviews highlight dissatisfaction with pricing, particularly regarding the purchase of estate jewelry, where offers made by the store were viewed as significantly lower than competitors. The ambiance has been noted by a few customers to feel unprofessional at times.
Overall Sentiment from Online Customer Reviews: Positive sentiment reflects 80%, Neutral sentiment at 10%, and Negative sentiment at 10%.
Best Review: A customer praised the staff for their exceptional service and the ability to find the perfect men's wedding band quickly, expressing excitement about their future visits.
Worst Review: Another customer recounted disappointment with the low offer made when selling jewelry, stating that a competitor provided a significantly higher price for the same items.
Hours of Operation:
- Monday: 10:00 AM - 4:30 PM
- Tuesday: 10:00 AM - 4:30 PM
- Wednesday: 10:00 AM - 4:30 PM
- Thursday: 10:00 AM - 4:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: Closed
- Sunday: Closed
Staff: Jim, referred to positively in multiple reviews.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 39
Store Phone Number: 5419571424