White Jewelers, located at 211 E Liberty St, Wooster, OH 44691, is a well-established jeweler renowned for its engagement ring creation and customer service. This jewelry store has been serving Wooster and the surrounding area since 1928 and is proud to be a third-generation family business. The skilled staff are known for their expertise in helping couples find their perfect engagement rings, with a strong emphasis on custom designs tailored to individual preferences.

Reviews about White Jewelers highlight a range of customer experiences. On platforms like Google, the store has received an overall rating of 4.3 based on 27 reviews. Customers praise the exceptional service provided, noting the staff's friendly and knowledgeable nature. Many appreciate the unique, high-quality jewelry available, with specific commendations towards their engagement ring options and repair services. However, there are some concerns mentioned regarding communication issues and customer experiences that did not meet expectations, leading to a mixed sentiment.

Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%

**Best Review:** Chase noted the exceptional service offered by the store, particularly when he was in search of a custom engagement ring within his budget. He expressed gratitude for the attentive and accommodating assistance he received.

**Worst Review:** Karolyn shared her dissatisfaction regarding the level of service she experienced, citing rude behavior and a mishandled receipt that left her frustrated.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Operating Hours:**
- Monday to Friday: 10 AM - 6 PM
- Saturday: 10 AM - 4 PM
- Sunday: Closed

Staff members mentioned include Lori, who received positive remarks for her assistance in custom ring design.