Witte Custom Jewelers, located at 114 S 2nd St, Festus, MO 63028, specializes in engagement ring creation and various jewelry services. This locally owned jewelry store has been serving the community for over 27 years, demonstrating a commitment to both craftsmanship and customer service. Their business hours are Monday through Friday from 10:00 AM to 5:00 PM, and they are closed on Saturdays and Sundays. To reach them, you can call (636) 931-2383.
The store offers services like custom jewelry design and repair, catering particularly to those looking for unique engagement rings. Reviews indicate a mixed sentiment regarding their service, with a total of three reviews analyzed.
Overall Sentiment from Online Customer Reviews:
Positive: 33%
Neutral: 0%
Negative: 67%
Feedback reveals that while some customers appreciated the quality of repairs and the craftsmanship, revealing a positive sentiment from a satisfied customer, others expressed significant dissatisfaction with their overall experience and ethical concerns regarding product authenticity.
Best Review:
Deb noted the exceptional job done on a ring bought from an estate sale, highlighting the quality of repair work and the lasting results.
Worst Review:
Michael criticized the store for allegedly selling melted down family heirlooms and expressed distrust in their business practices, labeling them unethical.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Opening Hours:**
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: Closed
- Sunday: Closed
Staff members mentioned in the reviews include Mark, who seems to be a key figure at the store.
Positivity Score: 33%
Total Customer Feedback Reviewed: 3