Wooldridge Jewelers, located at 687 E Main St, Frankfort, KY 40601, is a well-regarded jeweler in Franklin County, known for its engagement ring creation and excellent customer service. The store has received a total of 19 reviews, showcasing a blend of positive and negative sentiments. Operating hours are Monday to Friday from 9:30 AM to 5:30 PM, and it is closed on Saturdays and Sundays. Customers can reach them at (502) 223-6967.
The staff at Wooldridge Jewelers is praised for their professionalism and helpfulness. Many reviews highlight their engagement ring design services and quick turnaround on repairs. The in-house master jewelers efficiently handle all modifications and repairs, making it a convenient choice for brides-to-be looking for custom engagement rings.
Positive sentiments dominate, with many customers praising the friendly service, quality of repairs, and fair pricing. Approximately 80% of the reviews reflect positive experiences, 15% are neutral, while 5% point to negative feedback, which mainly concerns pricing disagreements or isolated instances of customer service.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 15%
Negative: 5%
Best Review:
Chelsea commended Wooldridge Jewelers for their outstanding customer service and pricing when purchasing her engagement ring.
Worst Review:
Kathy felt disappointed after inquiring about the cost of resizing her wedding ring, as she believed the pricing was higher than expected.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Opening Hours:**
| Day | Hours |
|-----------|---------------------|
| Monday | 9:30 AM - 5:30 PM |
| Tuesday | 9:30 AM - 5:30 PM |
| Wednesday | 9:30 AM - 5:30 PM |
| Thursday | 9:30 AM - 5:30 PM |
| Friday | 9:30 AM - 5:30 PM |
| Saturday | Closed |
| Sunday | Closed |
Staff members mentioned include the owner Glenn Wooldridge.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 19
Store Phone Number: 5022236967