Zales Jewelers, located at 132 Dartmouth Mall, North Dartmouth, MA 02747-4204, is a notable destination for those seeking to create the perfect engagement ring. This jeweler offers a robust selection of diamond and precious jewelry, along with expert services including custom engagement ring design, repair services, and jewelry cleaning and inspection. Customers appreciate the helpful and professional staff, contributing to a positive shopping experience.

The store has received a total of 57 reviews, showcasing a balanced feedback landscape. Positive sentiments highlight the knowledgeable staff and the exceptional customer service. Customers frequently mention their satisfaction with the assistance they receive in selecting jewelry, particularly for engagements and weddings.

Conversely, some negative reviews point to issues with product quality and customer service experiences that did not meet expectations. These concerns, while present, seem to be a minority compared to the overall positive feedback.

Overall Sentiment from Online Customer Reviews:
Positive: 75%, Neutral: 15%, Negative: 10%

**Operating Hours**:
- Thursday: 11 AM - 8 PM
- Friday: 10 AM - 8 PM
- Saturday: 10 AM - 8 PM
- Sunday: 11 AM - 6 PM
- Monday: 11 AM - 8 PM
- Tuesday: 11 AM - 8 PM
- Wednesday: 11 AM - 8 PM

**Staff Mentioned**:
- Jade
- William
- Mary (MJ)
- Ellen
- Brittany

Best Review: A customer praised the helpfulness of staff member Jade, who provided knowledgeable and patient assistance during their search for the perfect engagement ring.

Worst Review: One reviewer expressed dissatisfaction with a negative experience at the store, feeling that the staff’s demeanor suggested they could not afford the merchandise, leading to a disappointing visit.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.