Zales Jewelers, located at 9409 US Highway 19 N, Port Richey, FL 34668, offers a comprehensive range of jewelry services, including custom engagement ring creation. With a focus on customer satisfaction, they take pride in providing personalized service through their experienced consultants. The team at Zales is known for being informative, friendly, and attentive, especially when it comes to guiding customers through the engagement ring selection process.

Customers report positive experiences with the staff, including helpfulness in selecting and designing rings, exceptional customer service, and attention to detail. Many reviewers appreciate the inviting atmosphere of the store, highlighting the professionalism and patience of team members.

However, some feedback points to concerns about slow service during peak times and inconsistent experiences among customers. The overall impression is that Zales is committed to quality and service, but variations can occur.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

Positive reviews reflect great satisfaction with the service and product quality. Negative reviews primarily center around wait times and service inconsistencies.

Best Review: Devon highlighted the extremely friendly staff and beautiful selections available, offering good prices for high-quality jewelry.
Worst Review: Mike expressed frustration over slow service, mentioning that the management was often preoccupied and customer service did not meet his expectations.

Operating Hours:
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 8:00 PM
- Tuesday: 11:00 AM - 8:00 PM
- Wednesday: 11:00 AM - 8:00 PM
- Thursday: 11:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM

Staff Members:
- Georgia
- Jack
- Giana

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.