Zales Jewelers, located at 501 N Main St, Ste 43, Muskogee, OK 74401, operates in Muskogee County. This jewelry store specializes in creating elegant engagement rings and offers a range of other fine jewelry and services, including ring cleaning and repair. The store has garnered a mixed reputation based on customer reviews.
Positive comments center around the friendly atmosphere and the excellent customer service displayed by staff members, with particular mention of the attentive service provided by a manager. However, several negative reviews highlight concerns regarding the quality of cleaning services and the demeanor of some staff members, describing poor experiences with customer interactions.
Overall Sentiment from Online Customer Reviews:
Positive: 36%
Neutral: 27%
Negative: 36%
Opening Hours:
- Monday to Saturday: Until 9 PM
- Sunday: Not specified
Staff Members Mentioned:
- Jessica (Store Manager)
Best Review: Eugene Harris expressed satisfaction with the friendly atmosphere and good service encountered during his visit.
Worst Review: Chelsea Honeycutt criticized the cleaning service, mentioning disappointment with the lack of improvement in the appearance of her ring after cleaning.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 49.5%
Total Customer Feedback Reviewed: 11