Zales Jewelers, located at 1 Bellis Fair Pkwy, Ste 216, Bellingham, WA 98226, operates in Whatcom County and specializes in engagement ring creation and a variety of other jewelry services. The store is reported to have permanently closed as of April 2024, resulting in a significant number of recent reviews noting this status. Customers have referenced a mixed bag of experiences, particularly concerning the quality of customer service and repairs.

The overall sentiment from online customer reviews is predominantly negative, with an estimated sentiment breakdown of approximately 25% positive, 10% neutral, and 65% negative.

Positive reviews commend the staff's customer service and assistance in selecting jewelry, with some customers specifically praising the informative and helpful nature of the staff. In contrast, negative reviews highlight customer dissatisfaction related to poor service, mismanagement of repairs, and concerns about pricing.

Best Review: A customer named Jacob appreciated the knowledgeable staff for providing guidance on jewelry selection, leaving him satisfied and informed about his purchase.

Worst Review: Gail expressed frustration over a custom ring that encountered issues shortly after purchase, citing poor quality control and a lack of satisfactory resolution from the store.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Opening Hours:**
- Monday to Saturday: Not specified
- Sunday: Not specified

Staff members mentioned in the reviews were not identified.