Zales Jewelers, located at 3551 Capital City Mall, Ste. 703, Camp Hill, PA 17011-7007, offers exceptional engagement ring creation and a variety of jewelry services. The store is known for its extensive collection of diamond and precious jewelry, including custom engagement rings tailored to individual desires. Customers have praised the friendly and knowledgeable staff, including Benjamin, who is often recognized for his helpfulness and exceptional customer service. Jewelry services provided include in-store ordering, custom jewelry creation, repairs, cleaning, and ring sizing.
With a total of 71 reviews, the overall sentiment from online customer reviews is quite positive, with approximately 75% expressing satisfaction, 15% neutral, and 10% reflecting negative sentiments.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
The store's operating hours are as follows:
| Day | Hours |
|-----------|---------------------|
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 6:00 PM |
| Monday | 11:00 AM - 8:00 PM |
| Tuesday | 11:00 AM - 8:00 PM |
| Wednesday | 11:00 AM - 8:00 PM |
| Thursday | 11:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
Best Review:
Jerzee praised the staff for their pleasant service and noted that they took the time to help her find the perfect piece within her budget, highlighting a positive customer experience with Benjamin's assistance.
Worst Review:
Patti expressed her frustration with the communication regarding a special order and the lack of follow-up from the store, which led to a disappointing experience.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 71
Store Phone Number: (717) 763-1921