Zales Jewelers - Central Mall Lawton OK

Zales Jewelers in Lawton, Oklahoma, located in Comanche County, is highly regarded for its engagement ring creation services. The store offers a comprehensive selection of fine jewelry, including custom engagement rings, wedding bands, and other personalized gifts. Customers appreciate the various jewelry services provided, such as repairs, cleaning, and inspections. With a friendly, knowledgeable staff, Zales has built a reputation for excellent customer service.

At this location, shoppers can expect to receive assistance from dedicated employees, including Nikki and Victoria, who are noted for their professionalism and friendliness. The store operates in a bustling mall environment, adding to its accessibility for customers.

Address: 341 NW 2nd St, Lawton, OK 73507
Phone: (580) 353-3456

Operating Hours:
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 10:00 AM - 8:00 PM

Overall Sentiment from Online Customer Reviews:
The overall sentiment from online customer reviews indicates a strong positive feedback, with approximately 75% positive reviews, 15% neutral, and 10% negative feedback. While many customers praise the friendly and attentive service, a few have noted issues with the quality of repairs and specific customer service experiences that left them dissatisfied.

Best Review:
A customer named Haley expressed gratitude for the exceptional assistance received from the staff while planning a proposal, highlighting the attentiveness and helpfulness of their service.

Worst Review:
Maryluz shared a negative experience regarding confusion with receipts and warranty coverage. She reported encountering an unhelpful staff member who gave her attitude during her visit.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Staff Members:**
- Nikki
- Victoria