Zales Jewelers, located in Coventry Mall, Pottstown, PA, is a distinguished jewelry store specializing in the creation of exquisite engagement rings. The store provides a comprehensive range of services, from custom ring design to professional jewelry repair, ensuring every customer's unique needs are met. With a customer-centric approach, Zales aims to deliver both quality craftsmanship and exceptional service in Montgomery County.
The store’s phone number is (610) 718-1122.
Operating hours are as follows:
| Day | Hours |
|-----------|--------------|
| Monday | 10 AM - 9 PM |
| Tuesday | 10 AM - 9 PM |
| Wednesday | 10 AM - 9 PM |
| Thursday | 10 AM - 9 PM |
| Friday | 10 AM - 9 PM |
| Saturday | 10 AM - 9 PM |
| Sunday | 11 AM - 6 PM |
Overall Sentiment from Online Customer Reviews:
Customer feedback indicates a mixed atmosphere with approximately 60% positive, 30% neutral, and 10% negative sentiments. Many customers appreciate the knowledgeable staff and the quality of the jewelry, while some express dissatisfaction with issues related to customer service timing.
Best Review: Susan noted the exceptional customer service at Zales, highlighting the professionalism of the staff and the ease of selecting her wedding band.
Worst Review: One customer, Katrina, mentioned a disappointing experience regarding the service delays, expressing frustration with the overall visit.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 75%
Total Customer Feedback Reviewed: 2