Griffin Jewelry Mckinney TX

Griffin Jewelry, located at 2811 Craig Drive, Suite 109 in McKinney, TX, has been a cherished destination for couples seeking to create beautiful engagement rings since it opened in 1985. This family-owned store in Collin County is well-known for its welcoming atmosphere and personalized service.

With a team led by owner Cherye Walker, Griffin Jewelry prides itself on its attention to detail and commitment to customer satisfaction. Patrons frequently note the exceptional craftsmanship in custom designs and repairs, celebrating how the knowledgeable staff listens attentively to their visions and works diligently to bring them to life. Although customer feedback is largely positive, some have mentioned concerns regarding pricing and communication issues, particularly when dealing with repairs or warranties.

Customer Sentiment: Approximately 80% of customers express high satisfaction with their experience, while 10% feel neutral and 10% report issues.

Opening Hours:

Monday to Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed

Best Review: Amanda praised the store for its friendly service and praised the quality of a custom-designed wedding ring, calling it "gorgeous" and perfect for her special day.

Worst Review: Linda expressed dissatisfaction with her experience regarding a watch battery replacement, citing a misunderstanding about service and repair processes.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.