Zales Jewelers located at 217 S 25th St, Fort Dodge, IA 50501, offers a range of services primarily focused on engagement ring creation. Customers can expect quality service alongside a selection of beautiful jewelry pieces. The store provides a welcoming environment, although experiences may vary based on staff interactions. Notably, the establishment is situated within Crossroads Mall in Webster County.
Operating hours are as follows:
- Monday: 10:00 AM - 9:00 PM
- Tuesday: 10:00 AM - 9:00 PM
- Wednesday: 10:00 AM - 9:00 PM
- Thursday: 10:00 AM - 9:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
Overall Sentiment from Online Customer Reviews:
The sentiment from customer reviews appears mixed, with approximately 40% positive, 20% neutral, and 40% negative feedback.
Highlight Reviews:
Best Review: A customer praised the quality of the jewelry received, specifically noting the beautiful engagement and wedding rings, despite having a long wait time for delivery.
Worst Review: Another experienced significant delays in receiving their wedding and engagement rings, citing dissatisfaction with staff communication and customer service throughout the process.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 50%
Total Customer Feedback Reviewed: 2