Zales Jewelers, located in Cumberland Mall, serves the Vineland area of Cumberland County, NJ. This store has been offering fine jewelry since 1924 and specializes in engagement ring creation, ensuring that every customer receives expert assistance in selecting or designing the perfect ring. Customers appreciate the quality of the jewelry and the craftsmanship involved in ring creation, highlighting the variety of styles available to cater to different tastes and preferences.

However, the store has faced some negative feedback regarding customer service experiences. Some reviewers have reported concerns about lost items and inadequate responses from staff during problematic situations. Despite these issues, it maintains a presence in the community with dedicated services for engagement rings and other jewelry needs.

Address: 3849 S Delsea Dr Ste F13, Vineland, NJ 08360
Phone: (856) 825-0812

Operating Hours:
Monday to Saturday: 10:00 AM - 8:00 PM
Sunday: 12:00 PM - 6:00 PM

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 40%
Neutral sentiment: 20%
Negative sentiment: 40%

Best Review:
A customer named Green9racer commended the store's staff, particularly praising a representative named Daniel for his exceptional service and customer focus.

Worst Review:
Freda L. recounted a distressing experience regarding a missing ring after a cleaning service, criticizing the store's handling of the situation and the lack of resolution provided by the staff.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.