Zales Jewelers located at 172 Easton Town Center, Ste. A 119, Columbus, OH 43219, offers a diverse selection of fine jewelry with a focus on engagement ring creation. Customers can explore custom options to bring their unique visions to life, benefiting from services such as jewelry repair, cleaning, and inspections. The store provides the convenience of online shopping with the option for in-store pickup, making it an accessible choice for jewelry seekers in Franklin County.

Operating hours are as follows:

| Day | Hours |
|-----------|---------------------|
| Friday | 10:00 AM - 9:00 PM |
| Saturday | 10:00 AM - 9:00 PM |
| Sunday | 12:00 PM - 6:00 PM |
| Monday | 10:00 AM - 9:00 PM |
| Tuesday | 10:00 AM - 9:00 PM |
| Wednesday | 10:00 AM - 9:00 PM |
| Thursday | 10:00 AM - 9:00 PM |

Overall sentiment from online customer reviews:
Positive reviews account for approximately 40%, while negative reviews stand at around 50%, indicating a concern over service and product quality. Neutral sentiments make up the remaining 10%.

Best Review:
Limor praised the Zales location for its outstanding products, environment, and service, specifically highlighting the helpfulness of staff member Katelyn Roush.

Worst Review:
Caitlin expressed dissatisfaction with the store after receiving poor customer service regarding a warranty claim for a broken bracelet, which led her to advise others against shopping there.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.