Zales Jewelers at Fremaux Town Center in Slidell, LA, is a well-regarded destination for anyone looking to create a custom engagement ring. The store boasts a diverse selection of diamond and precious jewelry along with excellent customer service. Engagement rings can be tailored to meet specific styles and preferences, making it a preferred choice for customers who want to express their unique love stories.

The store is situated at 650 Town Center Blvd., Ste. D500, Slidell, LA 70458-8006, and can be reached at (985) 326-2508. Zales operates from the following hours:

| Day | Hours |
|-----------|------------------------|
| Thursday | 11:00 AM - 7:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 12:00 PM - 6:00 PM |
| Monday | 11:00 AM - 7:00 PM |
| Tuesday | 11:00 AM - 7:00 PM |
| Wednesday | 11:00 AM - 7:00 PM |

The staff, including names like Joann and L’Tanya, have been praised for their professionalism, friendliness, and keen attention to customer needs. However, there are mixed reviews regarding customer service experiences.

Overall Sentiment from Online Customer Reviews:
Positive: 68%
Neutral: 20%
Negative: 12%

The responses from customers indicate a generally favorable atmosphere, with many highlighting the helpfulness and expertise of the staff, while a small number of customers expressed dissatisfaction with service issues.

Best Review:
Olivia emphasized the amazing people and service at Zales, highlighting their attentive and friendly approach.

Worst Review:
Jessica shared a negative experience regarding poor customer service, mentioning a lack of attention from the staff when she sought assistance with her necklace repair.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.