Zales Jewelers, located at 2014 Greeley Mall, Greeley, CO 80631, offers a variety of jewelry services, with a strong focus on engagement ring creation. The store specializes in creating custom engagement rings and providing quality customer service in Weld County. The staff is described by some customers as helpful and knowledgeable, contributing positively to the experience. However, several negative reviews highlight concerns regarding customer service, with remarks on rudeness and a lack of professionalism from some staff members. Overall, customers have expressed mixed feelings about their experiences at this location.
Overall Sentiment from Online Customer Reviews:
Positive: 40%
Neutral: 10%
Negative: 50%
**Highlight Reviews:**
Best Review: A customer praised Zales for the selection and the assistance provided by knowledgeable staff, noting that the purchasing process was seamless and enjoyable.
Worst Review: Another customer voiced frustration over the poor customer service they experienced, specifically mentioning how they felt disrespected and ignored during their visit.
**Opening Hours:**
- Monday to Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 6:00 PM
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.*
Positivity Score: 45%
Total Customer Feedback Reviewed: 37
Store Phone Number: (970) 353-8500