Zales Jewelers, located in the Greenville Mall at 1651 Highway 1 South, Greenville, MS 38701, specializes in offering a wide range of jewelry, including engagement rings and diamonds. With a commitment to customer service, this jeweler aims to provide a quality experience for those looking to create the perfect engagement ring.
The reviews highlight a mixed customer sentiment. While some patrons appreciated the variety of engagement rings available, a number of customers expressed dissatisfaction with the customer service, particularly regarding communication and timely ring resizing. Overall, the store has an approximate rating of 1.5 out of 5 stars based on 6 reviews.
Overall Sentiment from Online Customer Reviews:
- Positive: 20%
- Neutral: 0%
- Negative: 80%
**Opening Hours:**
- Monday to Saturday: 10:00 AM - 9:00 PM
- Sunday: 1:00 PM - 6:00 PM
Best Review:
Larry noted that Zales Jewelers did not meet his expectations with customer service, specifically mentioning issues he faced when interacting with management.
Worst Review:
Jasmine expressed frustration regarding the delays in getting her ring resized and her difficulties in reaching the store for updates.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 20%
Total Customer Feedback Reviewed: 6
Store Phone Number: (662) 334-9755