Zales Jewelers - Liberty Center, Liberty Township, OH
Zales Jewelers, located at 7100 Foundry Row, Ste. 182, Liberty Township, OH 45069-7538, is a recognized destination for those seeking engagement rings and fine jewelry. With a commitment to quality, Zales has been serving customers since 1924 and offers an extensive selection of diamonds and precious jewelry, including options for custom engagement ring creations and personalized gifts. The store's staff is known for their helpful and knowledgeable approach, assisting customers throughout the ring selection process and ensuring a pleasant shopping experience.
Operating in Butler County, Zales offers various services including jewelry and watch repair, cleaning and inspection, as well as the option to trade in previously purchased items. Customers have appreciated the friendly atmosphere and assistance from staff members like David, Jamie, and Dillon, who provide insights into the jewelry selection process and help with sizing and warranties.
Operating Hours:
- Thursday: 11:00 AM - 7:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
Overall Sentiment from Online Customer Reviews:
Positive 67% | Neutral 20% | Negative 13%
Positive feedback highlights the attentive service and knowledgeable staff, with many customers expressing satisfaction with their engagement ring purchases and the overall shopping experience. Conversely, some negative reviews cite concerns regarding service delays and customer service interactions that could be improved.
Best Review: A customer, Phillip, commended the staff for turning what could have been a stressful experience into a delightful one, emphasizing their exceptional service and customer care.
Worst Review: Tiffany expressed dissatisfaction after an engagement ring purchase, noting issues with lost stones and frustrations regarding warranty coverage when seeking repairs.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Staff Members Mentioned: David, Jamie, Dillon
