Zales Jewelers, located at 1801 Red Wolf Blvd, Ste. 103, Jonesboro, AR 72401-5450, is a well-regarded jewelry store specializing in engagement ring creation and personalized service. The store offers a variety of services including in-store ordering, custom jewelry design, jewelry and watch repair, cleaning and inspection, as well as trade-in and upgrade options. Zales has a strong reputation in Craighead County for providing excellent quality jewelry at standout prices.

The staff is frequently praised for their friendliness and professionalism, contributing to a welcoming shopping experience. Customers frequently mention the knowledgeable assistance provided in selecting the perfect engagement ring, ensuring every detail aligns with their vision.

While many reviews highlight the positive experiences and attentive service, some customers have noted instances of unacknowledged presence when shopping, indicating occasional lapses in customer engagement.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

**Best Review:**
A customer praised the exceptional service received from Marcia, highlighting her helpfulness and patience during the selection process for engagement rings.

**Worst Review:**
One reviewer expressed disappointment with the lack of acknowledgement from staff while browsing, feeling overlooked despite the store not being particularly busy.

**Operating Hours:**
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.