Zales Jewelers, located in Midland, MI, at 6800 Eastman Ave, offers a variety of services specializing in engagement ring creation. This well-known jeweler is celebrated for its selection of fine jewelry and attentive service in Midland County. Customers appreciate the range of options for engagement rings, allowing for personalized selections to cater to individual preferences.
The store, however, has received mixed reviews. While some customers commend the quality of jewelry and the professionalism of the staff, others have reported dissatisfaction, noting issues related to service and store management. Overall, Zales Jewelers has a reputation for quality but may vary based on individual experiences.
Customer Reviews Sentiment:
Positive: 60%
Neutral: 20%
Negative: 20%
- Operating Hours:
- Monday to Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Best Review: Jacob shared his positive experience, highlighting the extensive selection of engagement rings and the knowledgeable staff who assisted in finding the perfect ring.
Worst Review: Mara expressed disappointment regarding service delays and a lack of communication from the store during her ring selection process.
Positivity Score: 70%
Total Customer Feedback Reviewed: 2