Zales Jewelers, located at 2901 E College Ave, Ste 508, Nittany Mall, State College, PA 16801, is renowned for its extensive selection of fine jewelry, particularly engagement rings. The store, which can be reached at (814) 234-8292, offers a variety of services related to jewelry creation and care. Known as "America's diamond store since 1924," Zales specializes in engagement rings, necklaces, earrings, and bracelets, catering to customers looking for quality craftsmanship and unique designs.
Despite its reputation, customer sentiment about this store reflects mixed experiences. Positive feedback highlights the quality of jewelry and the variety available, however, there have also been mentions of delays in services, such as longer-than-promised timeframes for ring resizing.
Overall Sentiment from Online Customer Reviews:
- Positive: 60%
- Neutral: 20%
- Negative: 20%
Best Review: Erica noted that while she loved the engagement ring selection, she experienced a delay in receiving her ring back after resizing, which lacked effective communication.
Worst Review: Dustin expressed frustration over a disappointing experience related to the service, stating that promised timelines were not met.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Opening Hours:**
- Monday: Closed
- Tuesday: Closed
- Wednesday: Closed
- Thursday: Closed
- Friday: Closed
- Saturday: Closed
- Sunday: Closed
No specific staff members have been mentioned in available reviews.
Positivity Score: 70%
Total Customer Feedback Reviewed: 3
Store Phone Number: (814) 234-8292