Zales Jewelers, located in Nolan River Mall at 1663 W Henderson St, Cleburne, TX 76033, is known for its engagement ring creation services alongside a diverse selection of fine jewelry. With a phone number of (817) 641-6684, the store is recognized for its commitment to customer service, as many customers have shared positive experiences highlighting the friendly and helpful nature of the staff. However, some reviews express disappointment with service efficiency and communication, suggesting areas for improvement.

Overall Sentiment from Online Customer Reviews:
The general atmosphere of online reviews reflects a mixed response, with approximately 67% positive, 20% neutral, and 13% negative sentiments.

Opening Hours:
- Monday to Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM

Staff members mentioned include Andrea Parks, recognized for providing exceptional customer service, alongside multiple other unnamed staff.

Highlight Reviews:
Best Review: Andrea praised the staff for being wonderful and providing the best customer service she has experienced, enhancing her visits to the store.
Worst Review: Michelle expressed dissatisfaction, remarking that she did not feel welcomed during her visits, noting a lack of greeting from the staff on multiple occasions.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.