Zales Jewelers, located in the Post Oak Mall at 1500 Harvey Rd., Suite 4003, College Station, TX 77840-3713, is a reputable option for those looking to create an engagement ring. The store operates in Brazos County and is known for its wide variety of diamond and precious jewelry, including custom engagement rings and wedding bands. With a dedicated team, Zales offers services such as jewelry repair, resizing, and cleaning, ensuring that customers receive thorough support throughout their jewelry purchasing experience. The store is open on Thursday from 11:00 AM to 7:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 8:00 PM, Sunday from 12:00 PM to 6:00 PM, and Monday through Wednesday from 11:00 AM to 7:00 PM.
Overall sentiment from online customer reviews:
Approximately 62% positive, 28% neutral, and 10% negative. Customers often praise the knowledgeable and helpful staff, particularly highlighting the service quality from individuals such as Hany and Opal. However, some customers express dissatisfaction regarding the timeliness of repairs and occasional rudeness from the staff.
Best Review: A customer noted that the staff were incredibly helpful in selecting rings, making the shopping experience enjoyable and efficient.
Worst Review: Concerns were raised by a customer about significant delays in ring repairs, stating that their expectations were not met in terms of communication and service speed.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
| Opening Hours |
|----------------------|
| Thursday: 11:00 AM - 7:00 PM |
| Friday: 10:00 AM - 8:00 PM |
| Saturday: 10:00 AM - 8:00 PM |
| Sunday: 12:00 PM - 6:00 PM |
| Monday: 11:00 AM - 7:00 PM |
| Tuesday: 11:00 AM - 7:00 PM |
| Wednesday: 11:00 AM - 7:00 PM |
Staff mentioned: Hany, Opal.
Positivity Score: 76%
Total Customer Feedback Reviewed: 135
Store Phone Number: (979) 764-0016