Zales Jewelers - the Esplanade in Kenner LA

Zales Jewelers in Kenner, LA, located at 1401 W Esplanade Ave, is known for its wide array of jewelry services, with a strong focus on engagement ring creation. Customers can reach them at (504) 464-5717. While the store offers classic and designer styles, customer feedback indicates a mixed experience with the service provided, particularly concerning communication and customer care.

The overall sentiment from online customer reviews is slightly negative, with a distribution of approximately 40% positive, 30% neutral, and 30% negative responses. Praise is often given to the knowledgeable staff, especially regarding warranty information and personalized service. However, some clients have expressed frustrations about delays and communication issues.

**Opening Hours:**
- Monday to Saturday: 10:00 AM to 7:00 PM
- Sunday: Closed

### Staff Mentioned:
- Kevin

Best Review: A customer appreciated the knowledgeable service provided by Kevin, who specifically gave helpful information about warranties and offered the best deals, showcasing great customer care.

Worst Review: Another reviewer criticized the store for its poor communication, particularly regarding the delayed arrival of their wedding bands, indicating a lack of follow-up and customer support.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.