Zales Jewelers - Valdosta Mall Valdosta GA

Zales Jewelers, located at 1700 Norman Dr., Ste. 1100, Valdosta, GA 31601, is a notable destination for engagement ring creation and jewelry services within Lowndes County. The store provides a wide array of services, including custom jewelry design, cleaning and inspection, watch repair, and trade-in options for diamonds. Customers appreciate the staff's professionalism and expertise, particularly highlighting the helpfulness of associates like Donna and Trez, who guide clients through the selection process with care and attention.

The store operates with convenient hours:
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Customers have praised the store for its friendly service, with many noting the welcoming atmosphere and the helpful nature of the staff. However, some reviews signal dissatisfaction, particularly regarding issues with product quality and service inconsistencies.

Best Review:
Vivian commended Zales Jewelers for the fabulous customer service she received, expressing gratitude for the attentiveness and professionalism shown by the staff throughout her visit.

Worst Review:
S T P expressed disappointment with the quality of a purchased item, stating that a diamond fell out shortly after purchase and criticized the store’s repair policies.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.