A&J Jewelers, located at 1575 Scenic Highway, Suite 200, Snellville, GA 30078, is a family-owned jewelry store well-regarded for its exceptional engagement ring creation services and overall customer service. The store operates in Gwinnett County and is notable for its dedication to providing a wide range of jewelry, including custom designs tailored to client specifications. Customers can expect a welcoming atmosphere, with knowledgeable staff members available to assist in selecting or designing the perfect engagement ring. The owners, Ashok and Jody Taank, have fostered a tradition of quality and familial warmth since the store's inception in 1986.
Operating hours for A&J Jewelers are as follows:
| Day | Hours |
|-----------|----------------|
| Monday | 10 AM - 5 PM |
| Tuesday | 10 AM - 5 PM |
| Wednesday | 10 AM - 5 PM |
| Thursday | 10 AM - 5 PM |
| Friday | 10 AM - 5 PM |
| Saturday | 10 AM - 5 PM |
| Sunday | Closed |
The store has accumulated 438 customer reviews, reflecting a comprehensive perspective on its services.
Overall Sentiment from Online Customer Reviews:
The sentiment is generally positive, with around 80% of reviews expressing satisfaction with the engagement ring services and customer support. Approximately 10% of reviewers maintained a neutral stance, while about 10% reported dissatisfaction.
Best Review:
A customer emphasized the exceptional experience provided by the staff during their engagement ring purchase. They praised the effort put forth by the team to ensure they found the perfect diamond and appreciated the help with selecting a matching wedding band.
Worst Review:
Another reviewer shared a negative experience regarding customer service issues after a ring resizing. They expressed frustration over a dispute with a staff member, who was described as abrasive and unhelpful during the pickup process.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 438
Store Phone Number: 6783441022