Van Adams Jewelers, located at 1870 Scenic Hwy N, Snellville, GA 30078, has garnered an impressive reputation in Gwinnett County for its exceptional engagement ring creation and outstanding customer service. With over 1,734 reviews online, the store is known for its personalized approach and expertise in custom jewelry design, catering to clients looking for unique engagement rings, wedding bands, and more. The staff, including well-regarded members such as Connie and Don, are praised for their friendliness and knowledge, creating a welcoming atmosphere where customers feel valued.

The jeweler offers a wide range of services including jewelry repair, custom designs, gemstone setting, and watch repairs. Many positive reviews highlight the prompt and courteous service, with customers stating they received attentive help in finding the perfect ring for significant life events, such as engagements and anniversaries. The emphasis on customer satisfaction is evident, with numerous mentions of the staff going above and beyond to meet specific desires and budgets.

However, some reviews indicate occasional customer service issues, including a negative interaction with a staff member who displayed unprofessional behavior towards a customer, which has created a mixed sentiment among clients.

Overall Sentiment from Online Customer Reviews:
Positive: 92%
Neutral: 5%
Negative: 3%

Best Review:
Jennifer noted that Van Adams provided exceptional customer service and attentiveness during her engagement ring selection, highlighting the knowledgeable assistance from staff members.

Worst Review:
Carolyn expressed disappointment after a negative encounter with staff, stating that she would hesitate to return due to unprofessional comments made by a staff member.

Opening Hours:
Monday: Closed
Tuesday - Saturday: 10:00 AM - 5:00 PM
Sunday: Closed

Staff:
- Connie
- Don

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.