Elyse Jewelers, located at 95 Main St Ste 2, Reading, MA 01867, is a highly regarded destination for those seeking custom engagement rings and exceptional jewelry services. With a phone number of (781) 942-4565, the shop operates with a welcoming atmosphere, primarily focusing on personalized engagement ring creation. The family-owned business prides itself on providing individual attention, ensuring each customer feels valued throughout the jewelry design process. Richard, the owner, is noted for his artistic vision and commitment to client satisfaction, guiding couples in crafting their dream engagement rings while sharing his expertise in diamonds and gemstones.
Reviews from customers showcase a predominantly positive sentiment regarding the services offered by Elyse Jewelers. Complaints, however, have been raised about occasional miscommunication and product mix-ups. Overall, the shop has accumulated 13 reviews.
Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
Best Review:
David highlighted Elyse Jewelers as a standout destination for personalized jewelry experiences, commending the warm and informative approach Richard and his team offer, making customers feel like friends throughout the process.
Worst Review:
Brooke expressed disappointment regarding a mix-up with her husband's wedding band, noting a lack of professional communication during the resolution of the issue, despite ultimately receiving the correct ring at no additional charge.
Opening Hours:
- Monday: 11:00 AM - 6:00 PM
- Tuesday: Closed
- Wednesday: 11:00 AM - 6:00 PM
- Thursday: Closed
- Friday: 10:00 AM - 4:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
Staff Members:
- Richard
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 13
Store Phone Number: 7819424565