Elyse Fine Jewelers and Gemologist, located at 95 Main St #3, Reading, MA 01867, offers a luxurious and personalized experience for those seeking custom engagement rings. The owner, Richard Berberian, is a 7th generation jeweler renowned for his expertise in creating exquisite pieces tailored to individual preferences. Operating in Middlesex County, this jewelry store specializes in engagement rings, custom pieces, wedding bands, and more, ensuring each creation reflects the unique story of its wearer.

Customers have praised the attentive service and the professional approach taken by Richard and his staff. The store operates by appointment, providing clients with undivided attention throughout the design process. Many reviewers have emphasized the knowledgeable guidance they received, which made them feel comfortable and informed during their purchases.

However, there have been some reviews highlighting experiences that were less than satisfactory, particularly regarding customer service mistakes and the handling of specific custom requests. Nevertheless, the overwhelming sentiment remains positive, favoring the quality of craftsmanship and the personalized touch offered by the team.

Overall Sentiment from Online Customer Reviews:
Positive: 83%
Neutral: 9%
Negative: 8%

Opening Hours:
| Day | Hours |
|-----------|-------------------|
| Monday | 11:00 AM - 6:00 PM|
| Tuesday | Closed |
| Wednesday | 11:00 AM - 6:00 PM|
| Thursday | Closed |
| Friday | 10:00 AM - 4:00 PM|
| Saturday | 10:00 AM - 4:00 PM|
| Sunday | Closed |

Staff Members:
- Richard Berberian

Best Review: A customer expressed their delight with the exceptional service and craftsmanship at Elyse Fine Jewelers, noting that they found the perfect sapphire for their engagement ring while being treated with utmost care and professionalism.

Worst Review: A reviewer reported an unsettling experience regarding a miscommunication about a wedding band order, feeling disrespected during the interaction. After clarification, Richard acknowledged the mistake but handled the resolution minimally.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.