Acori Diamonds & Design, located at 636 South Friendswood Drive, Friendswood, TX 77546, is a well-established jeweler specializing in engagement ring creation and custom jewelry services. With over 433 reviews, Acori has maintained a solid reputation in the Greater Houston area.

The shop is renowned for its personalized and attentive service, which is evident in the numerous positive reviews. Customers frequently praise the knowledgeable staff, including Connie and Billy Stagner, for their exceptional guidance during the process of designing and creating unique engagement rings. The staff are appreciated for their ability to take a vision and transform it into beautiful custom pieces that reflect individual styles.

However, some reviews did highlight concerns regarding pricing and workmanship. A few customers felt certain repairs did not meet their expectations or represented poor value for the money spent. Specifically, there were mentions of high pricing for seemingly minimal work and dissatisfaction with the craftsmanship on repairs.

Overall Sentiment from Online Customer Reviews:
Positive: 62%
Neutral: 25%
Negative: 13%

**Best Review:** Mike highlighted the warm, welcoming environment and exceptional service at Acori, emphasizing the familial atmosphere and the commitment to providing honest deals, which keeps him returning despite the distance.

**Worst Review:** Nicole expressed disappointment over the perceived lack of craftsmanship and high charges for her jewelry repairs, feeling that her heirloom piece was not returned to its original quality.

| Opening Hours |
|-----------------------|
| Monday: Closed |
| Tuesday - Friday: 10:00 AM - 5:00 PM |
| Saturday: 10:00 AM - 2:00 PM |
| Sunday: Closed |

Staff: Connie Stagner, Billy Stagner

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.