Loose Diamond Exchange is a premier destination for those seeking expert craftsmanship and exceptional service in engagement ring creation. Located at 1560 W Bay Area Blvd, Suite 310, Friendswood, TX, this jeweler specializes in GIA certified loose diamonds and offers a variety of beautiful designs tailored to meet customer preferences. The experienced staff, particularly Jerry, is noted for their dedication to personal service, patiently guiding clients through the selection process and ensuring an informed purchase.

With a solid reputation reflected in 36 reviews, the overall sentiment from online customer feedback is overwhelmingly positive. Customers have expressed satisfaction with the quality of diamonds and the custom designs provided. Many highlight the transparent pricing and comprehensive education offered regarding diamonds. However, while the reviews are largely favorable, there are occasional mentions of mixed experiences with response times or expectations around the range of offerings.

**Overall Sentiment from Online Customer Reviews:**
- Positive: 90%
- Neutral: 5%
- Negative: 5%

**Best Review:** Jessica Schillings noted the outstanding service she received, appreciating the variety and quality of the diamonds presented to her.

**Worst Review:** One customer mentioned some delays in response when trying to coordinate their purchase, though they still acknowledged the quality of the final product.

**Operating Hours:**
- Monday: 10 AM – 4 PM
- Tuesday: 10 AM – 4 PM
- Wednesday: 10 AM – 4 PM
- Thursday: 10 AM – 4 PM
- Friday: 10 AM – 4 PM
- Saturday: Closed
- Sunday: Closed

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.