Agnew Jewelers, located at 311 Main St #109 in Trussville, AL, is a beloved local shop known for its engagement ring creation services and jewelry repairs. Sitting in Jefferson County, the store has garnered a solid reputation over its 40-plus years in business, thanks to Sue Ann Agnew and Jimmy Agnew, who lead a friendly and knowledgeable team.

Customers rave about the personalized service they receive, particularly highlighting how the staff listens intently to their ideas for custom designs. Many reviews note the warm atmosphere and the willingness of the team to go above and beyond, whether for creating unique engagement rings or fixing cherished family jewelry. While the vast majority of feedback is overwhelmingly positive, a few voices mentioned slight delays during busy periods or occasional miscommunication.

Customer Sentiment: Approximately 85% of customers leave feeling delighted with their experience, while 10% have shared mixed feelings and 5% reported issues.

Opening Hours:
- Tuesday: 9:30 AM – 5:30 PM
- Wednesday: 9:30 AM – 5:30 PM
- Thursday: 9:30 AM – 5:30 PM
- Friday: 9:30 AM – 5:30 PM
- Saturday: 9:30 AM – 2:00 PM
- Sunday: Closed
- Monday: Closed

Best Review: Cynthia praised the shop for its exceptional service when she needed watch repairs, noting how quickly and efficiently the team handled her requests.

Worst Review: Anise expressed dissatisfaction with the initial complexity of communication regarding her repairs, feeling that her concerns weren't fully addressed at first.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.